User Centered Design: Satisfying the Cat

One of the issues raised in Robert Johnson’s User-Centered Technology is that user-centered design and documentation practices are ideal but are often hard to sell to corporations because of the high cost. Jacob Creech created this video, Satisfying The Cat, as an argument for why user-centeredness is a life or death issue for web design. Andrew Maier also provides a three step guide to begin implementing a user-centered culture at an organization.

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