If you have expertise in Word and Excel, create InDesign documents just for giggles, and hold an academic resume that deserves an award, then I owe you a hearty congratulation. You are officially a technical communication geek! [Audience wildly applauds and chants your name.] You probably have spent a substantial amount of time and effort on learning how to manipulate various editing and publishing software and you are ready to move up in the world, as a professional technical writer. Presenting yourself in a resume, as a skillful and competent candidate, is just half the battle when persuading an employer that you’re the right one for the job. In Pete Geissler’s, The Power of Being Articulate, he interviews company CEOs who hire their management team not only for what they know, but their ability to effectively communicate what they know. The ability to communicate effectively, with Standard English, has taken a back seat in the Technological Age, while brief electronic messages have dominated interoffice communication. It is one thing to be an SME, but lacking the ability to communicate your genius ideas it is another which brings me to my point.
Tip 1– Don’t be an ummm person. You know the language that is filled with excessive unintelligible murmuring. We are all guilty of brain farts every now and then, but lacing your sentences with too many ummms can disrupt your audience from clearly hearing your message. Writing your thoughts before you present an idea will improve your speech delivery. You will be able to recall your main points quicker than if you had not prepared at all. You will be praised for your ability to deliver details without meandering and never getting to the point.
Tip 2 – Know your stuff, and tell it. For instance, if you are interviewing with a company that does contracts with the government, then you should look up some basic conventions for MIL-STDs (military standards). Be somewhat familiar with the writing style that you will use on the job and articulate your knowledge about it. If your interviewer is not impressed, then at least they have an idea of how well you take initiative to be prepared. You will be showing on-the-job skills before being hired! If your interviewer does not notice your initiative, then they are just a bad person. Hmph!
Tip 3 – Don’t be a chatterbox. In his book, Geissler mentions several habits that articulate people avoid, and one of them is being verbose. He says, Articulates never interrupt or finish the sentence of those who are speaking to them, and they avoid people who do. While on your interview, remember that communication is a tool for conveying your ideas, answering interview questions, and articulating your awesome abilities. Make your responses concise and to the point. You may want to refrain from regurgitating the tech comm encyclopedia during your interview. Don’t fret! You can impress your friends with your new found jargon later.